If you are a LinkedIn user and have stopped receiving email notifications from LinkedIn, there could be several reasons behind it. Let’s go through the common issues that can cause LinkedIn notifications to stop working and explore the solutions to fix them.
Your email notifications settings
The first thing to check is your LinkedIn notification settings. LinkedIn allows granular control over the notifications you receive via email. Based on your preferences, you can enable or disable notifications for specific events and updates.
To check your notification settings on LinkedIn:
- Go to your LinkedIn profile and click on the ‘Me’ icon at the top right.
- In the drop-down menu, select ‘Settings & Privacy’.
- Under ‘Preferences’, choose ‘Communications’.
- Go to the ‘Email preferences’ tab.
- Review the various notification options and ensure the toggle button is enabled for the emails you wish to receive.
Some of the common notification types that users like receiving via email include connection requests, messages, post reactions, comments, shares, profile views, and job suggestions. Review each category and toggle on notifications as per your preference.
If you have disabled certain notifications, LinkedIn will stop sending emails regarding those activities. Make sure to enable all the notifications you want to receive emails for.
Spam folder
Another possibility is that your LinkedIn emails are going to the spam folder. Due to sensitive content like job applications and messages from unknown people, email providers sometimes incorrectly mark LinkedIn emails as spam.
To prevent your LinkedIn emails from going to spam:
- Check your email’s spam or junk folder and look for emails from LinkedIn.
- For each legitimate LinkedIn email, select the option to ‘Not Spam’ or ‘Move to Inbox’.
- Add the senders of LinkedIn emails to your contacts list.
- Create a filter to automatically move LinkedIn emails to your inbox.
- Mark LinkedIn as a trusted sender in your email app settings.
Doing this over time will teach your email provider that LinkedIn notifications are not spam. As more emails are moved back to the inbox, fewer will end up in spam automatically.
LinkedIn connection issues
If your notification settings are enabled and the emails aren’t in spam, LinkedIn itself may be facing connectivity issues. Server outages or technical problems can sometimes interrupt services like email notifications.
To check for any ongoing LinkedIn issues:
- Visit LinkedIn’s help center and status page.
- Look for any posted notices about email delivery problems or outages.
- You can also search for reports of any LinkedIn problems on social media and downdetector sites.
If LinkedIn is experiencing technical difficulties with notification services, all you can do is wait for them to resolve it. Your emails will resume normally once the issues are fixed.
Account security issues
In some cases, email notifications can stop due to security risks detected with your LinkedIn account. For instance, if LinkedIn notices suspicious login attempts from unknown devices or locations, it may limit account functionality temporarily.
To check for any security warnings:
- Go to your LinkedIn account settings.
- Look under ‘Security’ for any alerts about suspicious activity.
- Review recent logins under ‘Where you’re signed in’ to check for unknown sessions.
- If you see any risks flagged, follow instructions to secure your account.
- You may need to change your password or go through multi-factor authentication flows.
As the security risks are addressed, LinkedIn will lift the limitations imposed. So your email notifications will come back once your account is secured.
Email address changes
If you have recently changed your email address associated with your LinkedIn account, it can interrupt your notifications.
To ensure notifications are sent properly after an email change:
- Go to your account settings in LinkedIn.
- Under ‘Account’, click on ‘Change email’.
- Enter and confirm your new email.
- Check for a confirmation email from LinkedIn to verify the new address.
- Once verified, set your notification preferences again in ‘Communications’.
LinkedIn needs to re-verify email subscriptions when your address changes. Completing the confirmation process will connect your new inbox to notifications.
Closed or deactivated accounts
If you have closed your LinkedIn account, notifications will obviously stop. But sometimes accounts get temporarily deactivated due to prolonged inactivity. This suspends all notifications until you log in again.
To reactive a deactivated account:
- Try visiting LinkedIn and logging into your account.
- If prompted, confirm your identity through steps like verification codes.
- Once you can access your account fully, your email notifications will also resume.
- Check your notification settings and customize as needed.
For permanently closed accounts, you would need to open a new LinkedIn profile and build your network connections again.
Notification bugs
Despite correct configurations, LinkedIn’s systems can sometimes get stuck and stop sending certain notification emails.
If the issue persists in specific cases like:
- You get some but not all your usual LinkedIn emails
- A particular notification type no longer arrives
- Your emails suddenly stopped without any changes made
It may be a bug or technical glitch affecting notifications. To resolve such system-side issues:
- Contact LinkedIn customer support for assistance.
- Explain precisely which notifications are not being received.
- Check if others are reporting similar issues.
- LinkedIn can investigate and fix errors stopping your emails.
With users flagging problems, LinkedIn can identify and troubleshoot notification bugs. Your emails would resume normally once they deploy fixes.
Third-party email services
Some LinkedIn users connect their accounts to third-party services for features like email tracking and read receipts.
If you use such tools and find your LinkedIn emails disrupted:
- Log into accounts with those external services.
- Check their notification settings and configurations.
- Ensure read receipts or tracking are enabled properly.
- Consult their help articles for troubleshooting steps.
- Consider unlinking the service temporarily to test.
Since email flows via a middle layer with such services, any issues on their end can prevent notifications from LinkedIn itself. Addressing problems with those providers is key.
Email forwarding configurations
Some LinkedIn members set up email forwarding rules to send notifications to alternate addresses.
If you use forwarding and find LinkedIn emails missing:
- Check the forwarding settings applied on your main email account.
- Confirm the rules are enabled and configured correctly.
- Test forwarding by sending yourself an email from another account.
- Disable forwarding temporarily to check if emails start working.
- Try pointing forwards to a different address as a test.
With long email forwarding chains across multiple accounts, issues can develop preventing messages from arriving. Examining the forwarding flow can reveal where things are failing.
Overloaded inboxes
Extremely crowded inboxes can end up dropping messages due to space constraints. If your email account is near maximum capacity:
- Check if your inbox is full and unable to receive new emails.
- Try expanding your storage allocation if it is restricted.
- Clean up your inbox by mass deleting or archiving older emails.
- Set up folders, labels, or filters to automatically organize emails.
- Disable any unused email forwarding rules wasting space.
Freeing up inbox space will allow more room for incoming LinkedIn notifications. Maintaining your email organization avoids overflows.
Corrupted email caches
Technical issues like corrupted caches on email apps or devices can stop certain messages from showing up properly.
If you suspect cache problems, try:
- Force quit and fully restart your email app/program.
- Clear cached data and login to email again.
- Disable offline email access and rely on online only.
- Temporarily access email through web browsers.
- Delete and reinstall your email app if issues recur.
Refreshing the email environment by clearing stuck caches will often remedy missing notifications. This removes any corrupted data mishandling your LinkedIn emails.
Antivirus and firewall tools
Overzealous antivirus software and firewall settings can sometimes block legitimate emails. If LinkedIn notifications are disappearing:
- Add LinkedIn domains like ‘@linkedin.com’ to Allowed Senders lists.
- Create exclusions for LinkedIn from any email scanning.
- Adjust firewalls to permit traffic from LinkedIn’s notification servers.
- Temporarily disable antivirus email protections as a test.
Whitelisting LinkedIn servers and traffic will prevent them from being flagged as threats. Antivirus and firewall configs should allow your notifications through.
Browser notification filters
Many browsers like Chrome have built-in filters to limit notifications from websites. This can unintentionally block LinkedIn emails.
To permit LinkedIn notifications in browsers:
- Go to Settings > Site Settings > Notifications in Chrome.
- Ensure www.linkedin.com is not listed in blocked sites.
- Remove LinkedIn domains from any notification block lists.
- Check other browsers like Firefox for similar filters.
Removing overrides that silence LinkedIn notifications specifically will enable emails to flow through from their domains.
Corporate firewall policies
For company email accounts with strict firewall policies, access to LinkedIn may be restricted. This can prevent notifications from reaching work inboxes.
To allow LinkedIn emails through work networks:
- Contact your IT department regarding the issues.
- Ask them to whitelist ‘linkedin.com’ in outbound firewall rules.
- If emails are still blocked, whitelist specific LinkedIn IP ranges.
- Set up rules only allowing notifications rather than full access.
Corporate policies tend to block general social media access. But more selective configurations can permit useful LinkedIn notifications.
Email provider blocking
In rare cases, some email providers block messages from LinkedIn due to past spam complaints. This prevents all notification delivery.
If your email service is outright blocking LinkedIn:
- Contact the provider’s support team for assistance.
- Ask if they have general blocks in place against LinkedIn mail servers.
- If so, request whitelisting just for critical notifications.
- Emphasize how LinkedIn emails are important and legitimate for you.
Email providers should lift blocking policies if informed how essential LinkedIn notifications are. Though this issue is relatively uncommon.
DNS issues
Domain Name System (DNS) errors can create delivery failures between LinkedIn’s mail servers and recipient addresses. This disrupts notification routing.
If DNS issues are suspected:
- Try sending test mails between your own email accounts.
- See if other incoming emails are affected beyond LinkedIn.
- Check DNS server status pages for any outages.
- Contact your email provider’s tech support for troubleshooting.
- Switch to using a reliable public DNS as a workaround.
Diagnosing DNS problems will require cooperation from your email provider. But resolution will allow LinkedIn notifications to flow normally.
Troubleshooting tips
Debugging LinkedIn notification issues can be tricky, so here are some general troubleshooting tips:
- Check LinkedIn on both desktop and mobile to pinpoint where emails are blocked.
- Try sending yourself test notifications from dummy accounts.
- See if notifications work when switching email providers.
- Check third-party LinkedIn apps for any email interception.
- Temporarily switch off email forwarding to isolate the issue.
- Change LinkedIn password in case account security is compromised.
Narrow down where in the delivery chain emails are getting stuck. Confirm whether the problem is account-specific or general. Stay persistent investigating each potential factor covered here.
When to contact LinkedIn
Despite exhaustive troubleshooting, LinkedIn notifications may still fail to work properly in some situations. Get in touch with LinkedIn’s customer support if:
- System-wide service issues are confirmed, but persist.
- Significant bugs or glitches are disrupting notifications.
- Specific types of emails consistently encounter problems.
- Issues recur immediately after temporary fixes.
- No improvements despite trying all self-help suggestions.
LinkedIn’s technical staff can provide specialized assistance when needed. Direct support is recommended once you have ruled out local factors under your control.
Staying up to date
While LinkedIn works to deliver your notifications reliably, you can also stay updated proactively by:
- Visiting LinkedIn regularly to check for new activities.
- Using LinkedIn’s mobile apps with push notifications enabled.
- Following company pages and influencers relevant to you.
- Growing your network by connecting with more professionals.
- Enabling browser notifications on LinkedIn’s website.
Even if emails are temperamental, being actively engaged on LinkedIn can keep you informed. Develop habits allowing you to extract value regularly.
With diligent troubleshooting and preventative measures, you can overcome issues with LinkedIn email notifications not working. Stay watchful of problems and keep your account settings optimized.