If you are not receiving notifications from LinkedIn as expected, there are a few troubleshooting steps you can try to get your notifications working again. The most common reasons LinkedIn notifications may stop working include having notifications turned off in your settings, using Do Not Disturb mode on your device, having an outdated version of the LinkedIn app, or having connectivity issues. This guide will walk through all the potential fixes to get your LinkedIn notifications functioning properly.
Check Your Notification Settings
The first thing to check is whether you have disabled or limited notifications within LinkedIn’s settings. To check your settings on desktop:
- Click on the Me icon at the top of your LinkedIn feed and select Settings & Privacy from the dropdown menu.
- Go to the Communications tab.
- Under Notifications, make sure “Receive SMS/push notifications” and/or “Email notifications” are turned on based on what types of notifications you want to get. You can also adjust the frequency of notifications here.
On the LinkedIn mobile app:
- Tap on your profile picture in the top left and select Settings.
- Go to Notifications.
- Make sure “Push notifications” is enabled. You can also select which specific notifications you want to receive.
If notifications were disabled, turning them back on should resolve the issue.
Check Do Not Disturb Settings
If your device is set to Do Not Disturb mode, you will not receive any notifications from LinkedIn or other apps. To check whether this is preventing LinkedIn notifications:
On iPhone:
- Go to Settings > Do Not Disturb.
- Make sure Scheduled is turned off and make sure LinkedIn is not silenced.
On Android:
- Open Settings and go to Sound & vibration > Do Not Disturb.
- Make sure “Turn on automatically” and “Turn on as scheduled” are disabled if you want to receive notifications at all times.
- You can also check the Exceptions list and make sure LinkedIn is not blocked.
Disabling scheduled Do Not Disturb or removing LinkedIn from silenced apps should allow notifications to come through again if this was the cause.
Update the LinkedIn App
An outdated version of the LinkedIn mobile app can also prevent notifications from working properly. To rule this out:
- On your iPhone or Android phone, open the App Store or Google Play Store.
- Search for LinkedIn and check if there are any updates available for the app.
- If so, update to the latest version of the LinkedIn app.
The LinkedIn app needs to be updated periodically to fix bugs and improve performance, so keeping it up-to-date will help ensure notifications function as expected.
Check LinkedIn Website Notifications
If you are not getting notifications on your mobile device, check to see if you are still receiving notifications on the LinkedIn website. Desktop notifications must be enabled separately:
- On LinkedIn.com, click on the Me icon and go to Settings & Privacy > Communications.
- Under Notifications, turn on “Receive desktop notifications.”
- You may also need to allow notifications from LinkedIn.com in your browser settings (in Chrome, go to Settings > Site Settings > Notifications and enable them for LinkedIn).
If notifications are arriving on the website but not your mobile app, then there may be an issue with push notifications specifically on your device.
Force Close and Reopen the App
As a simple fix, try force closing the LinkedIn app and reopening it. This refreshes the app and reconnects it to LinkedIn’s servers which could resolve temporary connection issues preventing notifications.
To force close on iPhone:
- Double click the Home button to view your recent apps.
- Swipe up on the LinkedIn app preview to close it.
- Reopen the LinkedIn app from your Home screen.
On Android:
- Open Settings > Apps & notifications.
- Tap See all apps > LinkedIn.
- Tap Force stop to close it.
- Open the LinkedIn app again.
If notifications now work, there may have been a connection issue that restarting the app resolved.
Turn Phone Airplane Mode On and Off
As a more robust way to reset connections, turn on Airplane mode on your phone for a minute, then turn it off and reopen LinkedIn. This will turn off all connections and restart your phone’s networking which can fix any problems reaching LinkedIn’s notification servers.
On both iPhone and Android:
- Open Settings and turn on Airplane mode.
- Wait about a minute with airplane mode on.
- Turn off Airplane mode.
- Open the LinkedIn app.
Hopefully with refreshed connections you will start receiving notifications again after this.
Unlink and Re-link LinkedIn Account
If other troubleshooting steps don’t restore notifications, try unlinking your LinkedIn account from your phone’s settings, then linking it again. This resets the connection and resyncs everything which often resolves persistent notification issues.
On iPhone:
- Go to Settings > LinkedIn.
- Tap on your account name.
- Tap Disconnect Account to unlink it.
- Open the LinkedIn app and go through the flow to link your account again.
On Android:
- Open Settings > Accounts.
- Tap on your LinkedIn account.
- Tap Remove account to unlink it.
- Open LinkedIn and re-add your account.
Reconnecting your LinkedIn account often resolves lingering notification issues on mobile devices when other fixes don’t work.
Update Your Phone Software
Having an outdated version of your phone’s operating system can also prevent LinkedIn notifications from working correctly. Check to see if your phone is not up-to-date and install any available software updates:
On iPhone:
- Go to Settings > General > Software Update.
- Install any iOS updates that are available.
On Android:
- Open Settings > About Phone > Software Update.
- If an update is available, install it.
Keeping your iPhone or Android phone software up-to-date will ensure maximum compatibility with LinkedIn and other apps.
Disable Battery Saver Mode
Battery saver or power saving modes can block notifications from certain apps to conserve battery life. Make sure LinkedIn notifications are not being suppressed by these modes:
On iPhone:
- Go to Settings > Battery > Battery Health.
- Make sure Low Power Mode is off. This prevents non-essential notifications.
On Android:
- Open Settings > Battery > Battery saver.
- Switch Battery saver off. Adjust which apps can send notifications if needed.
Allowing notifications from LinkedIn specifically in these modes may also resolve the issue if you need to keep power saving enabled.
Check for LinkedIn App Updates
Along with updating your phone software, also check for any available updates to the LinkedIn app itself. Bug fixes and optimizations in new app versions can improve notification reliability.
On both iPhone and Android:
- Open the App Store or Google Play Store.
- Search for LinkedIn.
- If an update is available for the LinkedIn app, install it.
Keeping your apps up to date is key for avoiding issues with notifications and performance.
Restart Your Phone
If you are still not receiving notifications after other troubleshooting steps, try restarting your iPhone or Android phone entirely. This clears out any memory issues or glitches that could be preventing LinkedIn notifications from coming through.
On iPhone:
- Hold down the side or top button until the “Slide to power off” prompt appears.
- Drag the slider to turn your phone completely off.
- After a minute, hold down the side or top button again to restart your iPhone.
On Android:
- Hold down the power button until the power off prompt displays.
- Tap Power off to shut down your phone.
- After a minute, hold the power button again to restart your Android.
Restarting your device resets connections and cleans out temporary glitches. Notifications have a greater chance of working after a restart if software issues were preventing them.
Clear App Cache and Data
As a last resort, try clearing the cache and data for the LinkedIn app to reset it to factory settings. This wipes any corrupted data that could be disrupting notifications.
On iPhone:
- Go to Settings > General > iPhone Storage.
- Tap on LinkedIn app.
- Tap Offload App to delete data and cache.
- Reinstall LinkedIn from the App Store.
On Android:
- Open Settings > Apps & notifications.
- Tap See all apps > LinkedIn > Storage.
- Tap Clear Cache and Clear Data to reset the app.
- Reopen LinkedIn and log back in.
This wiping of the LinkedIn app data often resolves persistent issues that prevent notifications from coming through.
If after trying all these troubleshooting steps LinkedIn notifications are still not working on your iPhone or Android, you may need to contact LinkedIn support for additional help getting your notifications functional again.