LinkedIn is a popular professional networking platform used by millions of people around the world. Recently, some users have reported issues with making payments on LinkedIn, such as when trying to purchase LinkedIn Premium subscriptions or promote content via LinkedIn ads. There are a few potential reasons why LinkedIn may not be accepting payments from some users.
Expired or invalid payment methods
One of the most common reasons why LinkedIn payments are declined is because the payment method on file is expired or no longer valid. This can happen if you have an old credit card or debit card set as the default payment method for your LinkedIn account. When LinkedIn tries to process recurring subscription payments or one-time ad spend, the transaction will fail if your card details are outdated.
To fix this, you need to update your LinkedIn payment information with valid card details. You can do this by going to your LinkedIn account settings, clicking on the Payments tab, and entering your new card information. Be sure to click “Make default” to set the new card as your default payment method.
Watch out for expired cards
It’s easy to forget to update your card details if an existing card expires, so watch out for expiration dates. LinkedIn will not notify you when your card is about to expire. Set a reminder on your calendar to re-enter valid card details before the expiration date so you can avoid declined payments.
Insufficient funds
Another reason your LinkedIn payments may fail is if there are insufficient funds in your account. For example, if you try to purchase a LinkedIn Premium plan or promote a post with ads, but your debit/credit card balance is too low, the transaction will be declined.
Before making payments on LinkedIn, double check that your payment method has enough funds to cover the amount. If your card frequently has insufficient funds, it may be time to switch to a new card with a higher spending limit.
Monitor your account balance
Get in the habit of regularly checking your payment account balance to ensure you have enough funds before making LinkedIn purchases. Many banks offer email or text alerts when your balance drops below a certain threshold – consider setting this up.
Reached payment limits
LinkedIn also sets certain payment limits on accounts, which could prevent transactions from going through. For example, there may be a limit on how much you can spend on LinkedIn ads in a given time period. Or your payments for Premium subscriptions may stop being accepted if you reach the maximum number of seats allowed on your account.
Check whether you’ve hit any of the LinkedIn payment limits enforced on your account. You may need to wait until the next billing cycle or upgrade to a higher tier account to continue making payments.
Keep tabs on payment limits
Be aware of LinkedIn’s advertised payment limits so you can anticipate them. Track your recent ad spend and Premium subscription purchases to get a sense of whether you’re approaching any account-level maximums.
Account under review
In some cases, LinkedIn may place certain restrictions on accounts that are undergoing review. For example, if there are concerns that your account may have been compromised or is being used fraudulently, LinkedIn may temporarily suspend payments.
If you recently received a notice from LinkedIn that your account is under review, you likely won’t be able to complete any purchases or payments until the review has been completed. You may need to go through additional verification steps before the account restrictions are lifted.
Maintain updated account details
Keep your LinkedIn account details like address, phone number and email up-to-date. Having accurate profile information can help avoid problems that trigger an account review in the first place.
Temporary holds on payments
From time to time, LinkedIn may place a temporary hold on payments for certain accounts, even if there are no issues detected. These random payment holds are usually lifted within a few days.
If your LinkedIn payments are getting declined due to a temporary hold, wait a few days and try processing the payments again. You can contact LinkedIn customer support if the hold persists for more than 3-5 days without explanation.
Use alternate payment methods
Consider keeping a secondary payment method on file, like PayPal, which can serve as a backup if your primary card has a temporary hold. This allows you to continue running ads or paying for Premium without interruption.
Restricted country or region
LinkedIn does not accept payments from users in certain countries or regions due to international trade restrictions. If you are trying to make LinkedIn payments from a country on a sanctioned list, your transactions will be declined.
You may need to switch to a different payment method registered in an authorized country. Or use a VPN to appear located in a region where LinkedIn payments are enabled. Check LinkedIn’s help articles for the latest on accepted countries.
Be aware of location restrictions
Before attempting LinkedIn payments, verify whether your country has any restrictions. Avoid frustration by looking up the payment terms for your region in advance.
Site glitches
Like any website, LinkedIn may experience occasional glitches that cause payments to fail. There could be a temporary outage impacting the payment processing system. Or a bug resulting in declined transactions.
Try again later or use an alternate payment method if your LinkedIn payments are failing due to a site issue. Most payment glitches are quickly fixed as LinkedIn usually has reliable uptime.
Don’t hesitate to contact support
If a glitch persists for more than 24 hours, contact LinkedIn customer support for assistance. They can look into site issues and may offer credits if a technical problem prevented you from making payments.
Conclusion
There are many potential reasons why LinkedIn may stop accepting payments from your account, ranging from expired payment methods to account restrictions. The most common fixes include updating your card details, watching payment limits, and ensuring your account is in good standing.
Persistent payment problems may require contacting LinkedIn support for troubleshooting. With the right account maintenance and awareness of LinkedIn’s payment policies, you can avoid most issues that block transactions.